Answers


Best Practices - Answers Front-End This can track the minor stylistic things an Admin can change (colors, header (if applicable), search bar styling, etc). It also could be a forum to discuss items like best practices for accessibility (WCAG) compliance. This is applicable for both Answers and SSP. Answers - Search Quality Recommendations & Trouble Have a question or concern around the results of your queries? Unsure whether it’s an issue with your configuration or data model? Post questions here around search quality and how you can best address those issues. You can also find recommendations on how to analyze, view, and monitor search results. Best Practices - Integration Post questions here about the JS vs. subdomain approach, as well as specific questions on the integration instructions. This is applicable for both Answers and SSP. Best Practices - Answers Configuration These include technical questions about setting up the config, best practices for filter vs. full text field set up, how to handle synonyms, hardcoded prompts, and anything else that relies on the configuration itself.
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