Can you display all facets for no results behavior?

Search Best Practices - Search Front-End
1

Hi Team,

Wondering if I can display all facets in my product vertical for no results behavior? I’ve configured the experience to "displayAllResults": true but am wondering if I can also display the facets with that so users can refine their search when no results display. Image attached for reference

Screen Shot 2020-08-18 at 5.43.48 PM
Screen Shot 2020-08-18 at 5.43.48 PM1673×836 131 KB
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Thanks,
John

2

Hi John - we do not currently support facets on no results pages.

4

Hi Team, has this changed since the time this question was answered?
We’re rebuilding projects from Classic Pages to React Pages and in the current sites, this behavior is present (all facets are shown, regardless of the search/results) but we cannot seem to recreate it in React using the standard components.
Any workaround on how to achieve this? Thanks!

5

Hey Andrea,

I don’t think this is possible unfortunately. The facets display is dependent on facets being returned in the API response and if there are no results, there are no facets in the API response.

Best,

Daniel