Now that we have the new Prediction Modes for Field Value Direct Answers per the May '21 release, is there a better way to support using direct answers on FAQs?
In testing this out, I had found that the results seemed to require having the word “Answer” in the search to produce the direct answer. E.g., “What is your routing number?” would not product a direct answer but “What is your routing number? answer” would. Is there a workaround for this?