Editing Direct Answers Header

To piggy back off of Liz’s comment, could you make sure the site:

  1. Has the following configuration in the index.json for direct answers (under ComponentSettings)
    "DirectAnswer": {
      "types": {
        "FEATURED_SNIPPET": {
          "cardType": "documentsearch-standard"
        },
        "FIELD_VALUE": {
          "cardType": "allfields-standard"
        }
      }
    },
  1. Is on version 1.20 of the theme and SDK 1.9 or later