Hi team,
there was a question about what happens if the Facebook cover photo sync is activated but there is no photo added in the KG. Would this overwrite existing photos on fb?
Best
JP
Hi team,
there was a question about what happens if the Facebook cover photo sync is activated but there is no photo added in the KG. Would this overwrite existing photos on fb?
Best
JP
Hey JP - cover photo sync won’t delete any existing data from Facebook; only add to or update it from the Knowledge Graph. So in this case, we would not delete an existing cover photo from Facebook just because the corresponding Yext listing doesn’t have a photo.
However, cover photo sync will pull the existing cover photo from Facebook into the Knowledge Graph for that listing.
Let us know if you have any other questions!
Hi Katja,
Regarding your second point, is this importing only happening as part of the implementation (initial sync) or also on a regular basis?
Thank you
Jessy
Looping in @Teddy_Riker to confirm!