Yes, we can support that! You can specify your own no results template / text in the config.json file. It would look something like this:
noResults: {
// Optional, used to specify a custom template for the no results card, defaults to a built-in template.
template: '<div> <em>No results found!</em> Try again or use our chat feature by clicking the chat button bellow! </div>',
// Optional, whether to display all results in the vertical when no results are found. Defaults to false, in which case only the no results card will be shown.
displayAllResults: false
},