No result configuration to include chat feature

Search Search - Search Quality Recommendations & Trouble
8

That did the trick! Thank you Amani.

Leaving my code here in case anyone finds it useful. (example: at first I didn’t put the template under VerticalResults - so hopefully this steers people clear of my past mistakes)

"VerticalResults": {
  "noResults": {
    "displayAllResults": true, // Optional, whether to display all results in the vertical when no results are found.
    "template": "<div class=\"Answers-noResultsBanner\">No results found in FAQs. <a href=\"url_here\">Submit your question here or view all FAQs below!</a></div>"
  },
  "hideResultsHeader": true
1 Like