Support for Healthcare Review Generation Emails (Summer '21 Release)

With the Summer Release, we are excited to support first-party Email Review Invitations for Healthcare Entity Types. Previously, we only supported SMS Invitations for Healthcare Entity Types. Now, Yext allows healthcare customers to send emails to patients inviting them to submit a review for healthcare-related entity types.

Note: Existing review generation restrictions by entity type still apply.

  • We are currently in the process of warming up an IP Address with our new email provider. In order to ensure we maintain a great IP reputation - and get more emails in inboxes vs. spam folders - the system must limit the number of emails sent per day. During the warm up process, users should expect to see some delays between creating email invitations for HC Entities in Yext and the emails being sent.

Support for Review Generation for Healthcare is only available for entities within the United States.

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