To support the implementation of External Authorization on Answers experiences, we have added enhancements to the user management system to allow for the management of external identities.
This includes the ability to:
- View, add, delete, and update External Identities with Yext Users via the Knowledge API.
- View External Identities with Yext Users in the User Management UI.
- Fire an event when a user’s External Identities change, so that downstream systems can make changes accordingly.
Below is more detail about each of these updates:
Update External Identifies via the Knowledge API
For anyone who manages users via the API — you can now update external identifiers via the API for more details visit our Knowledge API Documentation.
View External Identities in the User Management UI
For users implementing External Auth, you will now see an External Identities section on user profiles within your account.
Fire an event when a user’s External Identities change
When using External Auth the permissions stored in External Identities dictate what the user should have access to in your Answers experience. This update enables us to ensure that when changes are made to the external identities associated with a user, that those updates are fed into your Answers configuration and other relevant systems so what they have access to is always aligned with permission updates.
For more information on External Auth, visit our Set Up Answers with External Authorization guide.