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Nové funkce a oznámení

Vítá vás verze Léto ‘21!

As always, the Summer Release is packed full of features across the entire Yext platform. In these release notes you will find every feature released as part of the Summer ’21 release.

Happy Hitchhiking!

Answers

Dynamická změna hodnocení pro všechny typy subjektů

New Experience Training Functionality

We have added new functionality to the Experience Training section of the platform, which will make the tool a lot easier to navigate for users. This includes the following:

  • Uživatelé budou moci v tabulce Zážitkové školení zobrazit aktuálnost jednotlivých dotazů.
  • Users can toggle back and forth between a list of completed training queries and a list of new queries that still need to be trained
  • Featured Snippets from Rich Text are now visible

In addition, we have two new components available for Experience Training: NLP Filters and Spell Checking. Adding NLP Filters and Spell Checking as components extends the experience training system to allow users to approve and reject these parts of the algorithm, instantly fixing issues, and providing a valuable source of training data for our algorithm.

spell check

spell check

You can read more about Experience Training in the Spring ‘21 Release Notes.

Have any feedback or questions? Leave us a note in the Community here.

Introducing a new and improved Test Search! Test Search is a platform tool we offer administrators so they can test queries and identify opportunities for improvement in their search experiences, without leaving the platform. In this Summer ‘21 Release we’re making the following updates:

  • Shifting to a full screen interface
  • Using customizable entity previews from Knowledge Graph
  • Displaying direct answers in results
  • Displaying featured snippets in results

featured snippet

  • Showing additional data like NLP filters applied
  • Allowing administrators to view and copy raw API requests and responses

api request

  • Including test searches in the search log

All of these will improve the user experience of test search and encourage administrators to take advantage of this query optimization tool. Most notably, the raw API response functionality will save time when it comes to debugging and sharing searches.

Have any feedback or questions? Leave us a note in the Community here.

Answers Support for Additional Languages

We can now support several new languages in Answers for Basic Text Search, Query Rules, Query Suggestions, and NLP Filtering (Named Entity Recognition). As of the Summer ‘21 Release, we now can support:

  • Chinese (Traditional)
  • Chinese (Simplified)
  • Russian
  • Polish
  • Portugalština
  • Dutch
  • Arabic
  • Korean
  • Swedish
  • Hindi

Note: Support for these languages will become available in the General Availability release and will not be available for Early Access. In order to see translations for these additional languages in the Answers frontend, you will need to upgrade to the latest version of the SDK.

We will continue to expand our algorithm’s functionality across other languages and will be eager to share progress along the way!

Have any feedback or questions? Leave us a note in the Community here.

Pages Performance

This Summer Release features optimizations to the Answers SDK and Theme speed performance. Adding the Answers search bar to your website should have absolutely no effect on your page performance. We’ve also introduced backend improvements to improve Google’s user-centric performance metric, and included a default loading indicator to reduce perceived latency of an experience.

Answers Page Performance

Have any feedback or questions? Leave us a note in the Community here.

Uživatelské rozhraní vyhledávání Answers — Uložení relace

Uživatelské rozhraní vyhledávání Answers — Zakázání zapojení uživatelů

Voice Integration

We’ve taken the Answers experience to the next level with our Voice Search.

3.25 billion people are using voice search on programs like Alexa, Siri, and Google assistant. People want the ability to vocalize their intentions instead of having to type out a search. Using Yext Natural Language Processing technology, we can provide Answers to real questions asked by real voices.

Ikona mikrofonu ve vyhledávacím panelu upozorní uživatele, že je k dispozici hlasové vyhledávání a funguje jako rozhraní ke spuštění a zastavení hlasového vyhledávání. Tato funkce je momentálně dostupná pro Chrome, Edge a Safari. Hlasové vyhledávání je k dispozici ve všech jazycích, které aplikace Answers podporuje.

Note: This feature will become available in the General Availability release and will not be available for Early Access.

voice integration

Have any feedback or questions? Leave us a note in the Community here.

Generátor fragmentů Answers

Theme v1.23

With Answers HH Theme 1.23 we’ve added several features to improve the user experience, manage your analytics, and improve overall page performance.

You can find the full list of features and bug fixes below, with additional details available in the Community.

  • Ability to toggle session tracking : Session tracking can now be toggled on and off through the runtime configuration
  • Ability to disable user interactions : You now have the option to control all analytic interactions
  • Page Performance improvements : Adjustments have been made to the SDK to save computation time and improve the search experience.
  • Case Deflection Support - Passing QueryID to Parent : Ability to send the query ID as well as additional data to the parent window using postMessage in the JS Snippet integration
  • Voice Integration : A microphone icon in the search bar will notify the user that voice search is available and act as the interface to start/stop a voice search
  • Additional Language Support : We can now support several new languages in Answers
  • Bug Fixes : A few minor bug fixes/improvements that will help improve your experience

Chcete upgradovat na tuto verzi? Prostudujte si tento komunitní příspěvek, kde jsou uvedeny některé důležité instrukce!

In case you missed it, we have also released Hitchhikers Theme v1.21 and v.1.22 since the Spring Release, which included the following features. The good news is that each theme builds on top of the previous theme, so you’ll be able to access all of these helpful features when you upgrade to Theme v1.23.

Have any feedback or questions? Leave us a note in the Community here.

Přímé odpovědi na vertikální vyhledávání

Metrika odklonění případu

Vylepšení algoritmu vyhledávání dokumentů

Yext neustále vylepšuje algoritmy Answers, aby podporovaly nové zajímavé případy použití, které naši zákazníci pro vyhledávání dokumentů nacházejí. To znamená, že dolaďujeme naše modely, abychom optimalizovali jejich výkon pro další typy dokumentů a styly. V červnové verzi jsme vycvičili algoritmus Extractive QA, aby rozuměl rich textu, a zlepšili jsme jeho schopnost zobrazovat doporučené úryvky, například uspořádané seznamy nebo pokyny.

odkaz trustpilot

Tato vylepšení algoritmu budou užitečná zejména pro vyhledávání podpory, kde je obsah ze zdrojů, jako je Zendesk, často uložen jako rich text. Mezi další běžné typy nestrukturovaných dokumentů s rich textem patří recepty, návody, životopisy, příspěvky na blogu, články a uspořádané seznamy.

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Otevřeno nyní a filtrování hodin

Nyní můžeme podporovat filtrování stavu “Otevřeno nyní”, včetně NLP a statických filtrů. Pokud tedy uživatel hledá “restaurace otevřené nyní” a vy jste zvolili filtrování NLP v poli builtin.hours, Answers automaticky odfiltruje všechny restaurace, které jsou právě zavřené. Zohlední se také časové pásmo uživatele a sváteční hodiny subjektu.

Přidání filtrování otevírací doby poskytuje koncovým uživatelům lepší zážitek, takže mohou rychle najít vhodné místo a ujistit se, že je otevřeno v reálném čase. otevřené restaurace nyní

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Výzvy s pevným kódováním při vertikálním vyhledávání

Pomocí konfigurační vlastnosti “verticalPromptsOnEmpty” můžete nyní zobrazit výzvy s pevným kódováním, když uživatel poprvé klikne do prázdného vyhledávacího řádku při vertikálním vyhledávání. Tyto vertikální výzvy jsme vždy zobrazovali jako možnosti automatického dokončování, jakmile uživatelé začali psát do vertikálního vyhledávacího řádku, ale dříve se vertikální výzvy před psaním nezobrazovaly. To bude odrážet zkušenosti, které již existují v univerzálním vyhledávání, s jednou výjimkou: Při prvním kliknutí uživatele do vyhledávacího řádku se nezobrazují dynamické výzvy ve stylu Mad-Lib na vertikálním vyhledávání.

{
 "querySuggestions": {
"popularQueriesBlacklistedTerms": [],⏎"verticalPromptsOnEmpty": true, //vrací "ne madlib" výzvy při prázdném vyhledávání pro všechny vertikály
"universalprompts": [⏎ "Restaurace v mém okolí",
 "Události v komunitě",
 "Prodáváte dá
rkové karty?",
 "Příběhy z komunity"
 ],⏎ "verticalprompts": {⏎"communityStories": [
 "Příběhy z komunity",
 "Nejnovější příběhy z komunity",
 "[[název]]",
 "Komunitní příběhy zveřejněné dne [[datum]]"
 ],
 "události": [
 "Nadcházející virtuální události",
 "[[název]]"
 ],
 "místa": [
 "místa poblíž mě",
 "[[název]]"⏎
]
 }
 }
}.

Tato nová funkce umožní správcům navádět uživatele na navrhované podněty ve vertikálním vyhledávání, aniž by je neúmyslně tlačili k nějakému konkrétnímu výsledku.

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Semantic Search for All Entity Types

As of the June monthly release, the Semantic Text Search algorithm can be activated on the name field for any non-location entity type. This wider activation across entity types will expand Answers’ use of neural networks to return the result from the Knowledge Graph that precisely matches the user’s intent.

Every user might use a different query to find the same answer so it is critical to understand the semantic intent and not just match for keywords. For example, with Semantic Text Search, Answers can learn that users searching for “high top sneakers,” usually want basketball sneakers. Or in career search, a candidate may search for “recruiting” positions. Answers will detect that this user would be interested in open roles like “talent acquisition associate.”

We’d love to hear in the community how you’re using Semantic Text Search to make your search experience smarter!

Have any feedback or questions? Leave us a note in the Community here.

Prediction Mode for Field Value Direct Answers

We are now offering a new prediction mode for Field Value Direct Answers, similar to our Prediction Mode for Featured Snippets. This new feature allows administrators to configure how assertive the algorithm will be in showing a Field Value Direct Answer when it may not recognize a particular entity in the query.

This will especially come in handy for single-location businesses and anyone who wants to surface direct answers with more frequency. Queries like “what are your hours” or “how do I contact you” would not surface a direct answer in our default settings, but they could now by configuring Prediction Mode!

režim předpovědi

Have any feedback or questions? Leave us a note in the Community here.

Speed Optimized Search Bar Component

Introducing a new and improved Answers search bar that is faster than ever! When adding the Answers search to your home page, you will now have the option to add this new, faster search bar. This search bar will have no impact on page load time , while maintaining the look and feel of the existing search bar. You can choose to keep the classic Yext styling or apply your own customized CSS to the new search bar! You can find instructions for implementing this new search bar here.

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Knowledge Graph

Přizpůsobitelné náhledy subjektů

Vylepšené vyhledávání subjektů

Slug URL Field

Admins can now add a Slug URL Field to entities in the Knowledge Graph. To ensure the field is URL safe, it will only support lowercase alpha-numeric characters and the following URL safe characters: -._~:/[]@$’()*+;=. The field will convert spaces and ampersands (&) to dashes (-) and strip any other unsupported characters that are added through embedded field inputs.

Slug URL

Have any feedback or questions? Leave us a note in the Community here.

New Data Connector — API

In the Summer ‘21 Release we’re introducing a new API Data Connector. This low-code/no-code Connector will enable admins to easily pull or receive data directly from non-Yext APIs by following the intuitive Connectors workflow. These new API options also introduce new possibilities for creating Apps in Yext.

We have added support for two API Sources and an API Trigger:

Push to API

Teď můžete vkládat data do koncového bodu bez schématu (API pro konektory), a to buď běžným voláním API, nebo zprávou webhook. Skutečnost, že nový koncový bod nepoužívá žádné schéma, umožňuje posílat službě Yext vaše data JSON přes API, aniž byste data museli nějakým způsobem upravovat. Konektor se dá spustit, kdykoli se na jedinečnou URL koncového bodu pro daný účet pošlou data.

Push to API

Pull from API

Nový konektor rozhraní API Connector umožňuje zadat podrobnosti rozhraní API včetně cesty, parametrů URL, typu požadavku a podrobností o ověření, aby se data z externího koncového bodu dostala do systému Yext. Po nastavení může konektor rozhraní API Connector vyvolat předmětný koncový bod rozhraní API a přijímat odpověď JSON s libovolnou strukturou. Spuštění konektorů lze provádět podle konkrétního plánu, na vyžádání v platformě kliknutím na tlačítko nebo prostřednictvím rozhraní API.

Pull from API

API Trigger

A Pull from API Connector can be triggered to run on-demand by sending a POST request to the new Connector Trigger endpoint. If the source system that your API Connector is pulling data from supports Webhooks, you could set the Webhook URL to the new Connector Trigger endpoint so that your Connector runs each time a Webhook fires.

Have any feedback or questions? Leave us a note in the Community here.

Data Connector — Transforms

While admins love uploading clean data, sometimes things get messy. To make it even faster and easier to upload and integrate data into the Knowledge Graph, we’re introducing Transforms to Data Connectors.

Transforms allow you to manipulate incoming data in the Connectors workflow, eliminating the need to perform these actions before the data enters Yext. After choosing a transform action in the Connector workflow, you can preview the changes in real time. Additionally, you can add as many transforms as you’d like.

The following transforms are available:

  • Remove Unwanted Characters
  • Fix Capitalization
  • Filter Rows Based on Criteria
  • Find and Replace
  • Add Column with Static Value
  • Format Dates
  • Pattern Matching/Extraction
  • Functions
  • Pomocí Funkcí můžete psát a vyvolávat funkce Typescriptu, které mají provádět speciální transformace dat.

Chcete-li se o Transformacích dozvědět více, navštivte školicí jednotku Transformace. Add Transforms

Have any feedback or questions? Leave us a note in the Community here.

Režimy běhu konektorů

Aktualizace umístění API živého přenosu

Export Entity Directly from Entity Edit

To improve usability, we’re adding the ability to export an entity from the Entity Edit UI. Now you can save time exporting the entity you just edited by selecting More Actions and clicking “Export Entity” in the dropdown menu. From there you can configure the export and export the fields and file type of your choice with our existing Entity Export flow.

Exportovat subjekt přímo z úprav subjektu

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Collapsible Field Sections in Entity Edit

To provide even more customizability for your Knowledge Graph, we’re introducing Collapsible Field Sections. This feature allows users to collapse field sections when viewing an entity page to temporarily hide the content under a whole section.

collapsible field sections

Admins can also configure field sections to be collapsed or expanded by default on an Entity Type basis. This can be configured within the selected Entity Type’s field configuration or by updating the presentation resource through Configuration as Code in JSON. This is useful for cleaning up the entity view and improving usability for field users.

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Phonetic Name Field

We are introducing a new field called Phonetic Name. This field allows you to store the pronunciation of the entity name phonetically.

phonetic phone

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Folder Management Tool Updates

The folder management tool is a powerful feature that enables user permissions and automated workflows. Changing an existing folder structure impacts existing integrations and users with permissions scoped to specific folders. To provide users greater accuracy managing folders and prevent users from accidentally deleting existing ones, we’re making the following minor UX improvements:

  1. Removed the “Reorganize Folders” button from the main page of the Manage Folders tool when in view mode.
  2. Removed the “Save Only” button in edit mode and renamed the “Save and Reorganize Folders” button to “Reorganize Folders”.
  3. Updated copy within the warning modal to better communicate the impact of any changes.

Reorganize Folders Disclaimer Warning

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Connector Improvements

In the Spring ‘21 release, we launched the Data Connectors Framework to help users easily build robust Knowledge Graphs, from a variety of their data sources. To improve usability and expand the functionality, we introduced the following improvements.

Cancel an In-Progress Run

Once you run a Connector, you can now cancel the job if needed by clicking Cancel.

Cancel Crawler

Extract Additional Page Attributes

In addition to pulling text directly contained in the specified page element, you might want to select raw HTML so that it can be stored as Rich Text in the Knowledge Graph. You can select Text, Direct Text, HTML, URL, Image URL, and other attributes. This improvement makes it even quicker to pull data from your pages to populate a robust Knowledge Graph.

Add Selector Options

Connector Summary UI Updates

To simplify the Connector Summary UI, we’ve updated the Automatically Run button and Delete button.

Now to change the Automatically Run settings, you’ll select ‘Yes’ or ‘No’ from the drop-down menu. To change the settings select:

  • Yes – The Connector will automatically run each time a new crawl completes (Weekly)
  • No – The Connector will only run on-demand, which can be triggered by clicking, “Run Now”

Automatically Run Drop-down Button

And to delete a Connector, select the combo Edit Configuration button, and select Delete Connector.

Delete or Edit Configuration Drop-down

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Google Account ID Field

If you’re a Yext and Google My Business power user, you’ll benefit from the new Google Account ID field. This field enables Admins to configure their GMB syncs completely independently of Yext Managed Services.

The Yext team will typically populate this field on your behalf. However, if you manage your own location adds, you can fill out this field to enable the location to sync to its GMB account location. The safest way to do so is by applying a template in which the Google Account ID field is populated. In the rare situation that you move a location between GMB accounts, you should edit this field to match the new one. If the Yext team manages your location adds, you should not edit this field.

ID účtu Google

Want to learn more about linking your Google My Business account? Visit the Google My Business training module.

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Knowledge graph

Ignorovat parametry dotazu v crawleru

Apps & Integrations

AI Search for Drupal

With our new Drupal module, you can add Yext AI search to any website built with Drupal.

Click here to learn more about the Yext AI Search module for Drupal.

Have any feedback or questions? Leave us a note in the Community here.

AI Search for Acquia

With our new Drupal module, you can add Yext AI search to any website built with Drupal.

Click here to learn more about the Yext AI Search module for Drupal.

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AI Search for ServiceNow

Empower your customers and agents to self-serve and get direct, actionable answers to support questions. Yext AI Search for ServiceNow adds a world-class search experience to your ServiceNow help site and agent workspace.

With AI Search for ServiceNow, you can:

  • Give customers direct answers instantly - no long-form articles or blue links
  • Display content in a single unified search experience through a federated architecture
  • Prevent issues from becoming cases by allowing customers to self-serve
  • Scale customer service operations by offering 24/7/365 support to prospects, customers, and partners alike
  • Rerank FAQs based on which ones have resolved questions before

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Streams Endpoints for Reviews

The Streams Endpoints for Reviews app installs two Streams Endpoints into your account using the new Apps with Configuration framework. One endpoint allows you to pull individual review data — a full review and rating left on your website. The other endpoint allows you to pull aggregate review data — the average rating and number of reviews from one source. Both of the endpoints allow you to pull data from First Party and External First Party reviews — one for individual Reviews, and one for Reviews Aggregate Data. These endpoints are filtered to only First Party and External First Party reviews.

Kliknutím semnainstalujte aplikaci a přečtěte si více o tocích v této příručce k Hitchhiker.

Platforma

Rychlé hledání

Vylepšené toky instalace a aktualizace aplikací

Platform

Apps with Configuration

Save time configuring accounts and build more powerful and functional apps for the App Directory with the new Apps with Configuration feature, which allows you to add Configuration Resources to apps that get applied on install.

Configuration resources are the JSON representation of settings in your account, like Entity Type definitions, Conversion Actions, Answers Config, and more. You can see a full list of Resources in our developer documentation here and can learn more about how Configuration as Code works in our dedicated track here.

This feature unlocks so many new possibilities that previously were not possible programmatically! For example, now you can create an app that:

  • Adds a new entity type with custom fields to an account and then syncs data to that entity type from another source.
  • Installs premade Answers configurations and frontends to have a purpose-built experience working out of the box
  • Applies Page Builder templates that are pre-customized and optimized for specific use cases
  • Creates a new Data Connector that syncs data from a third party source into the Knowledge Graph

Partners will especially enjoy this new functionality for applying configuration to sub-accounts in just a few clicks!

Apps with Configuration make it seamless to package solutions at scale and improve the customer experience when installing apps. The possibilities are endless, and we can’t wait to see what you create.

Have any feedback or questions? Leave us a note in the Community here.

License Pack Notes

To improve the Assign License flow for admins who have more than one set of the same license pack on different agreements, we’re introducing License Pack Notes. This column in the Assign License UI can be populated with a note to describe and differentiate each license pack, ensuring admins assign the license from the correct agreement.

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Allow Partners to Configure Account-Level Services in Partner Portal UI

In this release, we’re introducing support for Account-Level Services in Partner Portal. Previously, provisioning was only available on the location level. Now, users can provision services on a sub-account level and make bulk service changes to multiple sub-accounts in the Partner Portal.

In Partner Portal, users can now:

  • Add services to a sub-account
  • Cancel services on a sub-account
  • Bulk add/remove services to/from sub-accounts
  • Create a new empty sub-account (no location)

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Organize by Resource Type in Admin Console

The Admin Console is now easier than ever to navigate. To improve usability, the top level directory now defaults to group by Resource Type, rather than by Namespace. Users who prefer to view the Admin Console by Namespace can still do so. If you’d like to change the organization back to group by Namespace, select Settings and uncheck “Resource Type Mode”. Admin Console Settings

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Analytics

Cluster Performance

Understanding what customers are searching for is the key to optimizing a search experience. In the Summer ‘21 Release we’re introducing Cluster Performance, which will make it easier for admins to optimize their search experiences at scale.

Cluster Performance automatically categorizes each cluster into four groups based on Size and Quality:

  1. Vyžaduje pozornost – velká skupina
  2. Vyžaduje pozornost – malá skupina
  3. Probíhá bez problémů – malá skupina
  4. Probíhá bez problémů – velká skupina

Výkon skupiny

This makes it easy to see what your users are searching for and understand how those clusters are performing so you can focus your attention on the clusters you need to improve.

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Performance Group for Clustering

Now with Deflection Metrics you can quantify the impact Support Search has on your business and customers. Here are the new metrics:

  1. Case Starts: The number of times a user started their journey with search
  2. Case Submits: The number of times a user started their journey with search and submitted a case
  3. Deflections: The number of times a user started their journey but did not create a case.
  4. Deflection Rate: Percentage of cases that were deflected by Support Search

These metrics are available in-platform in Dashboards and Report Builder, as well as through the Analytics API.

Metriky odklonění

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New Conversion Action Status

Enabling Conversion Tracking requires two important steps: (1) adding a Conversion Tag on your website and (2) enabling cookies for each of the products where you’d like to collect clicks. In the past, some users would complete the first step, adding the Conversion Tag to a website, without completing the second step, enabling cookies. The action status would then change to Live, causing confusion if the full setup process was not complete.

To provide more context about the status of your Conversion Tracking setup and what steps are still required to complete installation, we added a new status called Tag Found - No Click. This status will display whenever a Conversion Tag has been successfully installed and fired on a page, but there are no clicks that have been associated with that Conversion Tag yet.

This allows users to see they’ve completed the Conversion Tag portion of their setup but they still need to enable cookies before that Conversion Tag can begin to capture Conversions.

tag found no click

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New Analytics Navigation

We’re updating the Analytics Tab navigation to help users find their most important analytics even faster. Here are the changes:

  • Dashboards are now the default screen when a user clicks Analytics from the tab navigation bar
  • Conversion Tracking, previously under Overview, can now be found under the Conversion Tracking tab in the navigation bar
  • The following tabs have also been renamed from:
    • Reports to Report Builder
    • Dashboard to Dashboards

new analytics nav

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New Endpoint — Analytics API Catalog

The Analytics API Catalog is a new endpoint that allows users to programmatically return metadata around the metrics available in the Analytics API. This new endpoint will help users understand what they can query in the Analytics API and when complete data for each metric is available. The endpoint will show what metrics are available for their account as well as the Completed Date for each metric.

Sample GET Request:

https://api.yext.com/v2/accounts/me/analytics/catalog?api_key={YOUR_API_KEY}&v=20210415

Sample Output:

{
    "meta": {
        "uuid": "6471d2a9-a0bd-4c01-a8b9-04071d75e4a1",
        "errors": []
    },
    "response": {
        "metrics": [
            {
                "id": "FACEBOOK_POST_IMPRESSIONS",
                "completedDate": "2021-03-20"
            },
            {
                "id": "GOOGLE_SEARCH_VIEWS",
                "completedDate": "2021-03-19"
            },
            {
                "id": "ANSWERS_SEARCHES_WITH_CLICKS",
                "completedDate": "2021-03-23"
            },
            {
                "id": "ANSWERS_SEARCHES",
                "completedDate": "2021-03-23"
            },
            {
                "id": "ANSWERS_SEARCHES_WITH_KG_RESULTS",
                "completedDate": "2021-03-23"
            },
            {
                "id": "ANSWERS_CLICKS",
                "completedDate": "2021-03-23"
            },
            {
                "id": "CONVERSION_RATE",
                "completedDate": "2021-03-23"
            }
        ]
    }
}

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Query Past Complete Data in API

Users can now query for all of the data available within the Yext platform, regardless of if it’s beyond the Completed Date, via the Analytics API!

Our goal is always to show customers the most complete and accurate data possible while still providing them with the functionality needed to perform any analysis necessary. To accomplish this, Completed Date is baked into each of the dynamic date range filters accessible within Report Builder and Dashboards.

And while we maintain that goal, we’re giving more flexibility to users who’d like to have access to their data from Yext as soon as possible, regardless of if it is complete or not.

To access this new feature, simply make a post request to the existing Analytics endpoints with a V parameter set to 20210515 or higher.

https://api.yext.com/v2/accounts/me/analytics/reports?api_key={YOUR_API_KEY}&v=20210515

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true

Duplikovat konektor

Vytvořili jste úžasný konektor? Chcete jej duplikovat? Teď už můžete!

Ušetřete čas při vytváření podobných konektorů duplikováním stávajícího a úpravou duplikátu. Duplikování konektorů vám pomůže ušetřit čas při výběru podobných selektorů pro více typů subjektů.

Správce finančních služeb může například duplikovat svůj konektor Crawler pro bankovní subjekty a rychle vytvořit konektor pro subjekty ATM, protože oba typy subjektů čerpají ze stejného zdroje obsahu.

duplicitní konektor

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Listings

Knowledge Network Publisher Updates

All publishers listed below support Location entity types

NEW: Safegraph

  • Yext now submits data to Safegraph’s places dataset. Safegraph strives to be the source of truth about the physical world. SafeGraph’s places dataset includes a breadth of information about physical places in the US & Canada, like core location information, spatial hierarchy metadata, place traffic data, and more.
  • Území: Kanada, Spojené království, Spojené státy

NEW: Superpages.com.au

  • Yext now supports location listings on Superpages.com.au, a directory site whose mission is to help people find great local businesses. This integration will go live by the end of August 2021.
  • Territory: Australia

UPDATED: HostMe

  • HostMe has ended support for a number of countries, including Finland and Japan. Support for the countries listed below under “Territory” will continue. This change will go into effect by the end of August 2021.
  • Territory: Argentina, Australia, Austria, Belgium, Brazil, Canada, Colombia, Croatia, Cyprus, France, Germany, Greece, Ireland, Italy, Latvia, Lebanon, Maldives, Malta, Mexico, Netherlands, New Zealand, Poland, Portugal, Romania, Russia, Saudi Arabia, Serbia, South Africa, Spain, Sweden, Switzerland, Ukraine, United Arab Emirates, United Kingdom, United States.

UPDATED: MapQuest

  • Previously, the MapQuest integration supported locations in the United States and Canada. Now, it supports locations in all Yext-supported countries! Support for new countries will go live by the end of August 2021.
  • Territory: Global

UPDATED: Postmates

As a result of Uber’s acquisition of Postmates, Yext’s integration with Postmates will change beginning on July 29, 2021:

  • Location and menu data currently delivered to Uber Eats will also be published on Postmates going forward.
  • Locations supported on Postmates are now subject to the menu restrictions of Uber Eats; locations must have a menu to be supported on Postmates.
  • Locations supported on Postmates are now subject to the category restrictions of Uber Eats; locations must be within a food-related category. This means that business locations in categories such as Drug Stores, Art Supply Stores, and Pet Stores will no longer be supported on Postmates.
  • There is no action required for current Yext customers, but locations who do not meet the requirements above will no longer see Postmates available in their Yext dashboard.
  • There is no action required for current Yext customers, but locations who do not meet the requirements above will no longer see Postmates available in their Yext dashboard.

UPDATED: ShowMeLocal

  • ShowMeLocal now supports locations in all Yext-supported countries. This change will go live by the end of August 2021.
  • Territory: Global

REMOVED: Bizwiki.co.uk

  • As of July 18, 2021, Bizwiki.co.uk and its affiliated sites — Accessplace.com, AllOneSearch.com, Bizwiki.com, and Townpages.com — are no longer active websites.
  • Territory: United Kingdom, United States

REMOVED: VebidooBiz

  • As of June 30, 2021, VebidooBiz is no longer an active website.
  • Territory: Germany

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New Publisher Fields

We now support several exciting new Publisher fields in Listings.

  • Across Google, Yelp, and Apple, we now can support Covid Vaccine Site Fields and Covid Testing Site Fields . Outside of reporting that the location is a vaccine or testing site, there are many specific fields supported within these categories that vary by Publisher, including “COVID Testing Drive-Thru Site,” “COVID Vaccine Information URL,” and more.

COVID Vaccine Information Informace o testování na COVID-19

  • Facebook-specific fields that are now available in Listings include: the ‘Order Now’ Call-To-Action, the ‘Follow’ Call-To-Action, and the ‘Purchase Gift Cards’ Call-To-Action.

Facebook CTA Field

  • Lastly, we are working closely with Google’s sustainability team to support a new green initiative: Recycling Drop-off Options . These new fields will allow businesses to specify which recycling materials are available for drop-off at their locations.

Google Recycling Attributes

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Reviews

Entity Review Generation

V novém přístupu zaměřeném na typ subjektu jsme zobecnili naše standardní šablony pro sběr recenzí. Vývojářům jsme také otevřeli nové možnosti vytváření vlastních šablon pozvánek a pracovních postupů sběru pomocí našeho rozhraní API Live Reviews. Vývojáři tak mohou převzít plnou kontrolu nad každým aspektem zkušeností se značkou, ale přitom využívat výhod Yext Reviews.

Review Generation for all Entity Types

自社サイトのレビュー生成がすべてのエンティティに利用できるようになりました。製品、サービス、授業、動画、記事、体験、医師、店舗、レストランなど、Knowledge Graphに含まれるあらゆる要素に関して自社サイトのレビューを残してもらうようユーザーを招待することができます。

エンティティタイプを問わない新たなアプローチで、標準のレビュー収集ページを作成しました。また、API経由で自社サイトのレビューを受け入れるレビュー送信Live APIを使って開発者が独自の収集ワークフローをカスタマイズすることも可能となります。開発者がレビュー収集のための新しいカスタムページを構築できる新たなAPIの登場で、企業はブランド体験のあらゆる側面をコントロールしながら、Yext Reviewsのメリットを引き続き存分に活用できるようになります。

注:現時点で、パートナーアカウントではすべてのエンティティタイプでのReview Generationをご利用いただけません。

フィードバックやご質問についてはこちらからコミュニティに投稿してください。

Support for Healthcare Review Generation Emails

With the Summer Release, we are excited to support first-party Email Review Invitations for Healthcare Entity Types. Previously, we only supported SMS Invitations for Healthcare Entity Types. Now, Yext allows healthcare customers to send emails to patients inviting them to submit a review for healthcare-related entity types.

Note: Existing review generation restrictions by entity type still apply

  • We are currently in the process of warming up an IP Address with our new email provider. In order to ensure we maintain a great IP reputation (and get more emails in inboxes vs. spam folders), the system must limit the number of emails sent per day. During the warm up process, users should expect to see some delays between creating email invitations for HC Entities in Yext and the emails being sent.

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Reviews Webhooks Updates

The Reviews webhook now offers comprehensive status messages to provide even more clarity and precision than before. These logic updates will make it easy for you and your team to track the status of reviews.

We will now send REVIEW_UPDATED messages whenever a review status changes, so you can be notified as soon as a review is approved from Quarantined to Live, or if a review is recognized as Removed from the publisher and the status is updated to Removed accordingly in Yext. This update ensures any external system can stay in sync by always being aware of the correct status in Yext.

We additionally added a new webhook event type called REVIEW_DELETED. This webhook event will fire when the review is actually deleted from our system, not when a review is simply marked with the “REMOVED” status. For more information about the difference between a review with “Removed” status and a review deleted from Yext, please see the Managed Deleted Reviews help article.

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Pages

Pixel Analytics for Page Builder and Knowledge Tags

S různými standardy dodržování předpisů po celém světě nabízí Yext při použití nástroje pro tvorbu stránek nebo značek Knowledge Tags podrobnější kontrolu nad pixely.

Pixely teď můžete nastavit následovně:

  • Vždy zapnuto
  • Vždy vypnuto
  • Přihlášení na uživatele

Pixels are a mechanism for tracking page views and actions on your sites. These pixels collect anonymous site visitor data to give you a bigger picture of how people interact with your webpage. For organizations that cannot use pixels on their website due to privacy regulations in their region, Yext now offers more granular controls.

V nástroji pro Tvorbu stránek nastavíte pixely v části Ovládání Analýz.

Ve značkách Knowledge Tags nastavíte pixely v části Přidat značky Knowledge Tags > Ovládání Analýz.

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