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New Features & Announcements

Welcome to the June ‘22 Release!

Each month all Hitchhikers will get access to the latest and greatest Yext features through the Monthly Releases. You can learn more about our Release Process here and you can comment on, ask questions, or like each feature by visiting our Community.

Happy Hitchhiking!

Reviews & User-Generated Content

Review ID in Monitoring and Response Tabs

Users can now view the unique ID for each review within the Review Monitoring and Response tabs. Review IDs were previously available via API and manual export, but are now visible directly in the platform as well.

Review ID is now an optional column in the Review Monitoring and Response table views. Additionally, users can now filter on the Review ID field.

Have any feedback or questions? Leave us a note in the Community here.

Knowledge Graph

For improved Knowledge Graph alignment with our publisher network, the ‘Featured Message’ field has been moved out of the Core Information section of all location-like Entity Types. This field will remain available for these Entity Types, but instead be placed in the Business Details section, where it’s better aligned with how users manage Listings entities.

Please note that this only affects default entity presentations. Once a presentation has been customized for an entity type, it no longer inherits from the Yext default presentation, and thus will remain as is.

Have any feedback or questions? Leave us a note in the Community here.

We have enabled the built-in Photo Gallery field for the ATM Entity type to help users more easily build a comprehensive Entity Profile for these locations. Have any feedback or questions? Leave us a note in the Community here.

Pages

Improved Page Publishing Speed

Yext’s engineering team has refactored the Pages backend to make the time to publish pages faster than ever.

With these new updates the average time to publish:

  • 500+ page sites is 18% faster
  • 1K+ page sites is 18% faster
  • 5K+ page sites is 23% faster
  • 10K page sites is 32% faster

Have any feedback or questions? Leave us a note in the Community here.

Analytics

New Dimension — Search Duration

When creating custom dashboards or reports in the Analytics platform, users can now add search duration as a filter or dimension. This will enable users to analyze traffic based on user time spent active in Yext search experiences.

Note: In order to view this dimension for most searches, the frontend of your Answers experience must be on SDK version 1.14 or later.

Have any feedback or questions? Leave us a note in the Community here.

Connectors

Improved Error Messaging in the Crawler

In order to help users troubleshoot Crawler errors more efficiently, Yext has added improved error messaging in the Crawler. When an error occurs during a Crawler run, the Status Details column for each crawled page will now display the error message received as well as a suggested next step. This will make it even easier for users to understand why a crawl might have failed and how they can proceed using the Crawler.

Have any feedback or questions? Leave us a note in the Community here.

Autocomplete for JMES Path Selector

For connectors that receive a JSON response from the data source (such as for Pull and Push Connectors), users must extract content using JMES Path. The selector now has autocomplete functionality, such that a user can start typing and the selector will offer “Typeahead” functionality based on the JSON response. This makes specifying selectors an easier process, especially for those less familiar with JMES Path.

Have any feedback or questions? Leave us a note in the Community here.

Publisher Network Updates

Updated: Expanded Country Support

The following publishers now support listings in new countries:

  • Apple: Anguilla, Bahamas, Belize, Costa Rica, Grenada, Guyana, St Kitts & Nevis, St Lucia, Trinidad & Tobago, St Vincent and the Grenadines
  • AroundMe: Belize, Grenada, St Lucia, Turks and Caicos, Trinidad & Tobago
  • Brownbook.net: Belize, Grenada, St Lucia, Cayman, Trinidad & Tobago
  • Foursquare: Belize, Grenada, St Lucia, Trinidad & Tobago
  • HERE: Anguilla, Belize, Cayman, Grenada, St Lucia, Montserrat, St Vincent and the Grenadines
  • HolidayCheck: Anguilla, Antigua, Dominica, Montserrat, St Vincent and the Grenadines
  • Mapstr: Anguilla, Montserrat
  • Navmii: Belize, Grenada, St Lucia, Trinidad & Tobago
  • Snapchat: Anguilla, Montserrat
  • TomTom: Belize, Dominica, Grenada, St Lucia, Trinidad & Tobago, St Vincent and the Grenadines
  • Where To?: Belize, Grenada, Montserrat, St Lucia, Trinidad & Tobago
  • Yandex: Anguilla, Antigua, Belize, Dominica, Grenada, Guyana, St Kitts & Nevis, St Lucia, Montserrat, Trinidad & Tobago
  • Zenrin: Anguilla, Montserrat

Updated: Facebook

Facebook is expanding its country support to Albania and South Sudan.

Updated: Goldenpages.ie

Goldenpages.ie now supports Review Response.

Updated: Instacart

Yext’s integration with Instacart now supports listings in Canada.

Updated: UberEats

UberEats now supports listings in Canada. Additionally, Ubereats is expanding support for business categories. Businesses like supermarkets and pharmacies are now eligible, which means menus are no longer required to submit data to UberEats.

Updated: Yalwa

Yalwa no longer supports listings in Costa Rica.

Removed: BetterDoctor

BetterDoctor is removed from the Knowledge Network.

App Directory Updates

New: Site Search Analytics Dashboard

The Site Search Analytics Dashboards app provides an out-of-the-box deep dive into your search experience’s performance. No need to create custom dashboards manually to see your insights!

Have any feedback or questions? Leave us a note in the Community here.

New: Salesforce B2B Cloud Connector

With the Salesforce B2B Commerce Cloud Connector, you can pull in your Product data from Salesforce B2B Commerce Cloud to use in your Yext search experience. Now you can keep your product information up to date in Yext to power your eCommerce search experiences.

Have any feedback or questions? Leave us a note in the Community here.

New: Salesforce Case Connector

With the Salesforce Case Connector, you can pull in your Cases from Salesforce Service Cloud to use in your Yext search experience. Your Salesforce Cases will be automatically synced with the Yext Platform on a regular cadence, empowering your agents to provide the best possible customer experience.

Have any feedback or questions? Leave us a note in the Community here.

New: Salesforce Knowledge Article Connector

With the Salesforce Knowledge Article Connector, your Knowledge Articles will be automatically synced with the Yext Platform on a regular cadence and can be used to power search experiences throughout your support ecosystem.

Have any feedback or questions? Leave us a note in the Community here.

New: Outreach Sequence Connector

The new Outreach Sequence Connector allows you to pull all of your Outreach Sequence data into Yext including names, descriptions, sequence type, sequence last updated, and more! This connector is configured to run weekly, keeping all of the data up to date with just one simple connection. This app creates a custom Outreach Sequence entity type and Outreach Sequence custom fields.

Have any feedback or questions? Leave us a note in the Community here.

New: ServiceNow Article Connector

Previously known as the ServiceNow Help Article Connector, the ServiceNow Knowledge Article Connector is now built on Yext’s Data Connector framework. This app will automatically sync all of your Knowledge Articles from ServiceNow into the Yext Knowledge Graph on a regular basis. Now you can keep your support content up to date in Yext to power search experiences using Yext.

Have any feedback or questions? Leave us a note in the Community here.

Platform

User History

We’ve added a table in Account Settings showing the history of updates to users in an account. This table shows user creations, deletions, and updates, along with additional information including its timestamp, edit type, and more.

Have any feedback or questions? Leave us a note in the Community here.

Streams

Streams CLI — Shape Support

In addition to the view logs and live-view commands added to the Streams CLI in the Spring ‘22 release, we’ve now also added support for the –shape flag in the Streams CLI. This flag allows users to filter the response of the aforementioned commands to only include relevant fields, thus increasing readability.

Have any feedback or questions? Leave us a note in the Community here.

Geosearch in Streams API

The Streams API now supports geosearch. Developers can now use Streams API to query on a geo-coordinates field, passing latitude/longitude coordinates and a radius, to return records within that specified radius.

Have any feedback or questions? Leave us a note in the Community here.

Hitchhikers

Video Pages

Every week, Hitchhikers is hosting a ton of awesome video content such as webinars, coding clinics, and workshops. In order to make that on-demand content even more accessible, we have added recordings of these videos to search experiences and dedicated video landing pages on the Hitchhikers platform.

To see for yourself, check out one of our new Video Pages and Past Events search vertical!

Have any feedback or questions? Leave us a note in the Community here.