Hitchhikers

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Question 1 of 5

Knowledge Assistant is a conversational UI built on top of and _. Fill in the blanks!

Facebook Messenger

Instagram DMs

SMS

Google Hangouts

Question 2 of 5

What types of interactions are supported by Knowledge Assistant? (Select all that apply)

Content - Update a field

Content - View field content

Reviews - View recent reviews

Analytics - Get Analytics on Listings

Analytics - Get Analytics on reviews

Question 3 of 5

I want to interact with Knowledge Assistant - but I forget what its capabilities are. How can I figure this out?

Ask Knowledge Assistant 'what can you do' and it will respond with supported features and suggested actions

Email someone at Yext and ask them to explain it to you

You can find this information in 'Account Settings'

Question 4 of 5

True or False: Knowledge Assistant always sends a confirmation message before applying any changes to your account

True - it's imperative we get sign off so all updates are intentional

False - this slows us down

Question 5 of 5

Why is Knowledge Assistant important and useful? (Select all that apply)

It proactively reminds you to stay engaged with customers and keep your information up to date

It allows you to respond quickly to Consumers that need attention

It allows you to easily collect content from other users like franchisees or regional managers

It gives your franchisees a good reason to check their text and Facebook messages

Wahoo - you did it! 🙌

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