Answers Analytics: Segment Searches by Device Type

Hi Team,

We have a prospect that is very interested in Answers Analytics, particularly our ability to breakdown searches by device type (Desktop, Mobile and Tablet). On the Answers Overview screen, we display various icons which indicate the device type a user searched from (Example of Desktop image below)

image

Do we have the ability to aggregate Device Type data within Analytics? I confirmed that the Advanced Filters within both the Search Logs and Search Terms tabs do not allow a user to filter by device type.

Thank you,
Austin

Hi Austin,

This isn’t yet available in Analytics, but we’ll keep you posted on when it is!

Best
Amani