I have an client who wants to basically add a default search for Universal. They are iframing into a standalone page, but they want all the FAQ results to surface at the get-go. I am trying to think of a way to do this where I don’t have “FAQs” in the searchbar but we can still surface results for a…

Hi Jessie, The best way to accomplish this is to link to the search page with a query param already in the URL (like “FAQ”). We wouldn’t suggest actually having a search input present on the main site, but a button that just links to the search page with param appended should do the trick. This is…

Default display results with no Query input?

Search Best Practices - Integration

roser April 14, 2021, 3:50pm 4

Hi Jessie,

Just wanted to let you know we now have the functionality to pin a universal search – let us know how it works for you!

Thanks,
Rose