Document Search Header

Hi there - I’ve set up Extractive QA (Doc Search) on a few different verticals in this Sandbox account and am running into an issue where, whenever Extractive QA is yields a result, the header includes this “/” instead of a header title. Weirdly, I’ve also disabled icons for all verticals on this account and yet the icons appear on some searches, including the Extractive QA results pages.

Can anyone advise as to what I can do to correct this?


  1. SS of the wonky search result page
  2. SS of my index.json file

Hi @Laura_Canale,

It looks like you’ve set this up correctly. We’ve escalated to our engineering team.