Facets - Adjusting the mobile experience

Search Best Practices - Search Configuration
1

Hello -

I added Facets for my products for a retail client and they are noticing that when you search on mobile. The filters appear first like on Yext.com (see screenshot)

Image from iOS
Image from iOS828×1792 113 KB

However, they called out that it would be best for the products to appear first, and for them to not have to scroll through multiple facets. They noted this is also the UI on their current site search and other retail sites such as BBB (see second screenshot)

Image from iOS (1)
Image from iOS (1)828×1792 222 KB

Is there a way to adjust this and if so, do you recommend we be adjusting for all clients with filters?

Thanks!
Alyssa

2

Hi Alyssa,

For mobile, we recommend ensuring the facets are collapsible, so that it’s easier for a user to navigate. Our product team is looking into other ways of enhancing the mobile facet UX - we’ll keep the community updated with any changes!