Feedback buttons logs

Search Best Practices - Search Front-End
1

I am aware that it is possible to add feedback buttons on the Theme Cards, but what I would like to know is if there is a way that I can see the logs for this feedback actions, and also what does clicking on these buttons trigger under the hood?

Thanks

2

Hi @Alejandro_Arce

On click of Feedback button by user, analytics events will fire with eventType as THUMBS_UP or THUMBS_DOWN. Also, The event will pass attributes for searcher (universal or vertical search), verticalKey, and entityId.

Further, the logs and information will be accessible via Report builder in Analytics.

For detail reference the accessible information is available at via
Send New Attributes with Analytics Events on Thumbs Up/Down

Hope it helps.!