Hello, My prospect wants to know if they can customize the no result to direct their users to live in-person chat that they offer during business hours. They understand that we would be using this data to create new entities, however, they also want to make sure they keep the user on-site and lever…

No result configuration to include chat feature

Kristy_Huang April 7, 2021, 3:07pm 10

Hi Ariana,

It currently isn’t possible to customize the no results template on Universal search but it’s on the product roadmap!

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