I’m trying to update an Answers SERP results for the query “Events”, but am running into a couple of roadblocks.
If you visit that account’s live Answers experience on their website’s homepage, and search for “Events”, you’ll notice their “Products & solutions” vertical will populate first in the universal tab, instead of their Events vertical.
I’m trying to use the Search Merchandiser to easily boost the Events vertical for queries around Events, but have run into the two following issues:
Running a search for “Events” using the Yext Search Merchandiser doesn’t reflect the same SERP compared to the client’s Answers experience on their website
I’m unable to edit the order of the existing results for the query “Events” due to the following error: "Read-only is enabled due to the following: There is an issue with an active rule below
Can you help look into the above and advise next steps?