February ‘23 Monthly Release Notes

In the Fall ‘22 Release, Yext announced the Listings Verifier, Listing Accuracy, & Listing Detail Pages for select publishers. With the February ‘23 Release, 3 more publishers will be supported:

1. AroundMe
2. Cylex
3. Gelbe Seiten

The Listings Verifier is a system that automatically scans the web and determines the accuracy of your listings. This system proactively flags any discrepancies between the data you provided through the Knowledge Graph and the data a publisher is displaying, removing all ambiguity and manual review from the process.

The data fetched by the Verifier is presented as a comprehensive table, with a side-by-side comparison of the Knowledge Graph data and the publisher’s data for each field, which allows you to assess Listings Accuracy for each individual listing.

For more information about the Listings Verifier, Listing Accuracy, & Listing Detail Pages, utilize the reference documentation.

Note: The Listings Verifier is currently only supported for select publishers. For a full list of supported publishers, please visit our reference documentation.

This feature was automatically enabled in all accounts, so you can start taking advantage of it today.

We now offer an expanded set of filter options for “Post Status” in the Posting UI.

Filter values include:

• Success
• Failed
• Processing
• Scheduled
• Delete Failed
• Awaiting Approval
• Approval Rejected

These new statuses will be helpful for greater post visibility, as well as troubleshooting post failures and approval workflows.

To turn on this feature in your account, navigate to Account Settings > Account Features and select Spring ‘23: New Post Status Filters (early access).

Last year, we introduced Entity History in Logs via API. To further enhance our audit management experience, we have added a dedicated Entity History UI within the platform which allows users to revert/restore undesired entity changes directly in the UI. With this update, users can easily investigate historical information about updates and reconcile any unwanted updates across the Knowledge Graph directly from the UI with the click of a few buttons. Learn more about this update here.

Note: Entities deleted before 7/29/22 will not be included in history logs.

To turn on this feature in your account, navigate to Account Settings > Account Features and select Spring ‘23: Knowledge Graph Entity History (early access).

With this update, category override information on entities will be exposed in the Suggestions API, allowing developers to interact with Suggestions for these fields directly. Suggestions from Listings (Publisher Suggestions) are often for the publisher-specific overrides. This update ensures that these Suggestions are represented when fetching the list of active Suggestions via API.

We have added a new Connector API endpoint so users can retrieve information about any given Connector run via the API. This endpoint, (with the addition of an update to the /trigger endpoint to return the Run ID of the initiated run) enables automated monitoring of a Connector’s progress and final result. The endpoint will return information such as a run’s status and entity counts, so developers can easily automate sequencing Connector runs or any action that is dependent on a Connector’s result.

Unless otherwise noted, all Publisher Network updates are effective immediately and changes will automatically be reflected in your account.

For a full list of available publishers, and additional details on the integrations, visit the Publishers vertical in our search experience.

Updated: Find Open

Find Open is now a syndicate site of Cylex.

• Territory: Australia, Austria, Canada, Denmark, France, Germany, Great Britain, Hungary, Ireland, Italy, Mexico, Netherlands, Poland, Romania, Spain, Sweden, Switzerland, United States

Updated: Yahoo!

As mentioned in our January ’23 Monthly Release, Yext’s integration with Yahoo! transitioned to a submission-based integration. Here are some changes worth noting:

• Analytics. Listings analytics are no longer supported on Yahoo! However, legacy analytics will not be removed from the platform, meaning businesses can still report on Yahoo! analytics that were pulled in prior to December 31st, 2022.
• Listings Scan. Yahoo! is no longer supported in the Listings Scan tool or API.

• Real-time Updates . Real-time updates are no longer supported on Yahoo!

  • Territory: United States

Removed: CareDash

As of January 31st, CareDash is no longer part of the Yext Publisher Network.

• Territory: United States

Removed: Healthline

As of January 31st, Healthline is no longer part of the Yext Publisher Network.

• Territory: United States

Removed: HealthSoul

As of January 31st, HealthSoul is no longer part of the Yext Publisher Network.

• Territory: United States

Removed: Guiamais

As of February 15th, Guiamais is no longer part of the Yext Publisher Network.

• Territory: United States

All new Apps and App updates are automatically available in all accounts.

To view the full list of Apps that are available in your account click here .

Tableau Analytics App Update

In addition to the location entity type, the Yext Tableau Analytics app now supports all other built-in and custom entity types. This means businesses can pull in non-location like entities from Yext to manage analytics within the Tableau dashboard.

Zendesk Reviews App Update

With the latest updates to our Zendesk for Reviews app, Yext accounts with Reviews have even greater visibility and control over third-party reviews in Zendesk. Now, all review responses, updates, and deletions are updated as comments on each corresponding Zendesk ticket. These Zendesk tickets can also be updated with the appropriate reviewer name and email, ensuring that each customer review interaction is stored completely both in Zendesk and in Yext.

Salesforce Service Cloud for Reviews App Update

Yext accounts with Reviews will benefit from new functionality in our upgraded Salesforce Service Cloud for Reviews app. Now, all review responses, updates, and deletions are updated as comments on each corresponding Salesforce ticket. These Salesforce tickets can also be updated with the appropriate reviewer name and email, ensuring that each customer review interaction is stored completely both in Salesforce and in Yext.

New: Yext Account Source

Use the newly released Yext Account Source to pull information such as ECLs, entities, or analytics from a Yext account. The five operations on this source simplify various tasks that Yext users often carry out, such as duplicating accounts and converting ECLs (Menus, Bios, Services) to entities. You can use this source to import net new entities or update pre-existing entities with new fields such as menu items, analytics metrics, etc. The only prerequisite to establishing a connection between another Yext account is to retrieve an API key with the appropriate permissions from the source account.

All new Data Connector Sources and Source updates are automatically available in all accounts. To view the full list of Data Connectors sources that are available in your account, click here .

New recommended content will create a more efficient learning platform for Hitchhikers users. These recommendations will automatically surface related content to Hitchhikers users on Reference pages. This provides users with personalized content recommendations to help them gather all the information they need to build impactful digital experiences with Yext.