Hitchhiker (noun)
Why become a Hitchhiker?
Be your brand's hero
Optimize your customer journey to drive an increase in clicks and customer engagement.
Elevate your career
Choose tracks and modules that will increase your breadth and depth of expertise and help to advance your career.
Join a community of power users
Share best practices with your peers on community forums or at local events.
Access exclusive Yext resources
Take advantage of Hitchhiker-only webinars, office hours with the Yext experts, and more.
What can you expect?
Library of Content
Resources built specifically for power users.
Tracks & Modules
Topics range from Yext expertise, to search, to career-building skills.
Quizzes & Challenges
Test your knowledge with quizzes and in-platform challenges.
Community
Forums and local events to ask questions and share best practices.
Badges & Ranks
Showcase your expertise with badges and ranks.
What can you learn?
Explore a sampling of the content that you can access as a Hitchhiker
Success Stories
Hear from the original Hitchhikers.
Hitchhikers training has developed a whole new skill set for me."
"One thing that people might not know about being an administrator is that you need to be incredibly strategic while also being able to drill down and execute the task at hand. Administrators are often closest to the brand's data and have a great influence on how their search experience performs. It gives me a lot of pride any time I uncover new use cases, make suggestions on data mappings, or succeed with a new method I hadn’t tried before."
"I have always been a hands-on learner, I find it difficult to read about a concept and then try to apply it on my own."
I have really enjoyed how the Hitchhikers training program walks me through a concept and then provides a hands on activity to pull it all together."
Yext Administrators are scrappy problem-solvers who aren’t afraid of trying new ways to get things done."
"I became the expert in the room on how to use Yext and drive consumer engagement. I could really feel the impact of my work. My experience as an Administrator made me a great candidate for new responsibilities and helped me to take on leadership roles moving forward."
Becoming a Yext Administrator was a no brainer, it allowed me to take the next step in my career."
"From data modeling, through implementation, through post-launch success, I have a better understanding of the full scope of technology. My experience as an administrator changed how I think about driving value for the customer."
As an administrator it’s my job to create a great customer experience that aligns with the business’ goals."
"When you oversee everything from implementation through ongoing optimization, it’s easy to see how the core infrastructure has an impact. I learned to think critically about how to structure data. Being exposed to the latest Yext technology has exponentially grown my expertise in how to drive engagement and create a great customer experience."
Hitchhikers has helped me to branch outside of my comfort zone and take my Yext knowledge to an entirely new level that I never thought was possible."
"I feel that the skills I have in my toolbox have been upgraded and graduated into a much larger box. I'm able to be more thoughtful in how I approach building search experiences because I have a much better grasp on the lifecycle of building, implementing, and optimizing."
Being an Administrator is dynamic — you need to be agile with the ability to pivot from working on low level details to speaking at a high strategic level."
"My role as an administrator revealed specific technical areas that I can expand my expertise, such as configuration as code or JAMStack, and how those skills can help my career. My technical and product understanding has enhanced my knowledge of the world of search and how Yext’s products fit within the broader industry landscape."
The Hitchhikers training has given me the tools I need to inspect everything that is under the hood of a website."
"We're constantly looking at site HTML, targeting different elements with CSS, and reviewing analytics events to develop Answers experiences and troubleshoot when things don't go as expected. A really fun manifestation of these skills was when I was able to sit down with my Dad, and help him style some of the new elements on his own website."
