I have direct answer functionality set up for the main phone and address fields for a client. I want to make sure that I’m tracking conversions from those results. Is the best way for me to do that to add a CTA to the direct answer card?
I see that there is a commented out portion to add a CTA in the direct answer card template. To add that CTA to this experience, would I fill in those parameters with the same profile.fieldname convention that we use in other json files? Or do I use the answer.Fieldname format that I see elsewhere in the file?
Here is what the commented out CTA portion in the directanswer card component file looks like:
// CTA: {
// label: ‘’, // The CTA’s label
// iconName: ‘chevron’, // The icon to use for the CTA
// url: ‘’, // The URL a user will be directed to when clicking
// target: ‘_top’, // Where the new URL will be opened
// eventType: ‘CTA_CLICK’, // Type of Analytics event fired when clicking the CTA
// eventOptions: this.addDefaultEventOptions() // The event options for CTA click analytics
// },
I’ve reviewed the module on Formatting Direct Answers and while it references the possibility of adding CTA to the card, I am still not quite sure how to do so. Thank you so much!
