Hi there,
Awhile back we had an issue with the Answers iFrame on a client’s corporate site where an incorrect URL was being used in the search bar, which caused a 404 page to display (see attached image). We are now wondering that for instances like these in which some kind of technical issue/bug causes the iFrame not to display on the page, if there is anything we can do to display a different page and/or different messaging other than the standard ‘404 page not found’ text. Is this possible/do we have ways we can account for something like this?
Thanks!