Are there instructions for integrating Multi-Lang Answers Overlay experiences?

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1

Looking over the Integration Guide and I don’t see where to differentiate between the language experiences.

The current set-up uses the Overlay integration plug-in with information such as experience key, locale, etc. but this applies globally. If we use the snippet for Results Inline, how do you differentiate if this does not include experience key or locale?

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Hi @Jordan_Phillips

Good question. If I am understanding your question correctly, to reference a multi-language Answers experience, you would use the top level property experiencePath on each multi-language page.

By default, the snippet will reference what’s at the root of your production domain (typically your index.html page). If you want to reference a vertical page (ex. faqs.html) or a multilanguage page (ex. es/index.html), you can specify it under experiencePath property. If you have need any further information on this property or how to implement it, you can visit this Hitchhiker Unit on the Overlay. and read the section on “Adding the Overlay Module”.

Let me know if that doesn’t answer your question.

Best,
Alyssa

3

Hi @Alyssa_Hubbard,

The client is making progress, but I got these two questions:

  1. The experiencePath:es/index.html is not working in WordPress. With the plugin or without.
  2. The prompts are showing, and showing in English. I did not set up any prompts for Spanish. Why would they show?