How to update pronunciation for voice assistants

Hi there,

Can Yext help to update the pronunciation of names on voice assistants like Alexa or Siri? If so, how? If it’s not possible via the Yext platform, any recommendations on how to do it directly with the publishers?

Thanks,
Liz

Hi Liz,

Unfortunately, there’s no current way to update the pronunciation of names on voice assistants through Yext. You could, however, try contacting Echo Support and provide feedback to them directly about the pronunciation of your names:

You can reach Amazon Echo Customer Support by phone directly and toll-free at 1-877-375-9365 or by e-mail at echo-support@amazon.com. Amazon Echo Customer Support is available from 3 a.m. to 10 p.m Pacific time, seven days a week.
You can also contact Amazon Echo Customer Support directly from the Amazon Echo App on your compatible phone, tablet, or desktop browser. From the app, open the left navigation panel, and then select Help. You’ll see options for e-mailing or calling support. If you choose to call support through the app, this will allow you to verify security before a call is placed and ensure they have your account information ready when they call you. To download the Amazon Echo App, go to: https://www.amazon.com/echosetup.

I was unable to find a similar resource for providing Apple feedback on how Siri pronounces the names on Apple Maps listings.