Integration error "Locale"

Search
1

Hi,

We are integrating the search experience in italian.

when navigating through the experience itself in staging we get the following error.
“it-answers.min.js:1 Uncaught Error: Language it is not supported”

Entities locales, experience locale, page locale are set correctly.

Any ideas what it might be?

Thank you.

Lucas B.

2

Hey Lucas,

We think we’ve found the issue. When using ‘Mapbox’ for maps, the language options are rather limited. Here are the languages that Mapbox supports:

  • Arabic: ar
  • Chinese: zh
  • English: en
  • French: fr
  • German: de
  • Japanese: ja
  • Korean: ko
  • Portuguese: pt
  • Russian: ru
  • Spanish: es

As you can see, unfortunately Italian is not supported by Mapbox.

Moving forward, there are a few options.
a) Use Google Maps rather than Mapbox to see the Map in Italian
b) Specify a different locale (from the list above) in the Map component’s config. This isn’t ideal, but if there’s a standard fallback language, then it may be an acceptable option.

Best of luck!
Alexis

1 Like
3

Hi Alexis.

Thank you, I changed the map and it did solve it.

However now with Google map we get this error
InvalidValueError: setLabel: not a string; and no text property