I’m trying to set up a user with an email address that is a valid gmail address: STf&bleadership@xxxx.com, but I cannot add it to the platform as a user. I’ve tested sending an email to the address and it successfully went through. However, when I try creating a user with the email address I receive an error message: “Invalid email.” I have attempted to add it through both Admin and Storm. Has anyone experienced this or does anyone have any suggestions?
Hi Julia,
It looks like we have validation rule that doesn’t allow ampersands in email addresses for users. We’re looking into this and will get back to you.
Thanks,
Liz
1 Like
Hi Liz! Any updates here?