Invalid Email Address

I’m trying to set up a user with an email address that is a valid gmail address: STf&bleadership@xxxx.com, but I cannot add it to the platform as a user. I’ve tested sending an email to the address and it successfully went through. However, when I try creating a user with the email address I receive an error message: “Invalid email.” I have attempted to add it through both Admin and Storm. Has anyone experienced this or does anyone have any suggestions?

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Hi Julia,

It looks like we have validation rule that doesn’t allow ampersands in email addresses for users. We’re looking into this and will get back to you.

Thanks,
Liz

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Hi Liz! Any updates here?