Jambo ERR! No JAMBO_INJECTED_DATA found for experience key

[Max_Wolter]

Hi community,

I’ve encountered an error in my code editor console. Could you help my troubleshoot?

jambo ERR! No JAMBO_INJECTED_DATA found for experience key: "answers-external"

Here’s what lead to this error:

• I wanted to swap out the Answers Experience Key in my existing site.
• I created a new Answers Experience configuration and replaced the value for experienceKey in my locale_config file
• The live preview fails to load. The console logs the error shown above.

Any help is appreciated

Thanks,
Max

[DJ_Corbett]

Hey Max,

First thing I’d check is the global_config.json file. If the API Key in that file was previously hardcoded there, you’d need to switch that for the new API Key as well. If this still doesn’t address the issue, let me know!

Best,
DJ

[Max_Wolter]

Thanks DJ!

I checked my global_config file. I don’t see anything that should be conflicting with the API Key in my locale.config file.

[DJ_Corbett]

Understood! Even if it was not explicitly provided before, try uncommenting and hard-coding the new API Key within the global_config.json file. Since this is a sandbox account, the format will be "sandbox-{apiKey}".

[Max_Wolter]

Thanks @DJ_Corbett! That worked.