JS Snippet integration

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1

Hi Team,
I have a sandbox for a POC I am working on. The connector on my sandbox are working and entities are getting indexed from Drupal CMS. To integrate the JS snippet method when I add domain it’s ssl remains inactive. However the domain works with https when accessing the site. The search result does not retrive and the JS snippet URL gives 403 forbidden.
Any pointer why the ssl is inactive while domain added has ssl enabled.

Screenshot 2024-05-23 at 7.48.31 PM
Screenshot 2024-05-23 at 7.48.31 PM3024×1630 406 KB

How to fix the ssl inactive and forbidden error when accessing the domain for JS snippet integration?

2

I have the same issue. Have you found a way to resolve this?

3

Hi, both, I would recommend reaching out to our Support team about this issue. We will likely need your code repo to properly help debug this.