Knowledge Graph > Module 13 > Module Assessment : System does not recognize Challenge is completed

Hi everyone,

As per message, the system keeps on giving an error, even if I completed the task successfully.

1

I tried to close HH and reopen it again, it did not work. Any idea how can I complete this task and move to the next module?

Thanks,
Paolo

I still face this issue.

I tried again this morning, but it does not work.

Challenge account expires in 4 days :frowning:

My ID is 2547154

Hi Paolo,

Did you use the link to add the image or did you somehow save the image at the link and upload an image? Can you try again using the photo URL provided in the challenge? My recommendation would be to restart the challenge as it will be easier / faster for you. You can do this by clicking the down arrow on the Open Challenge button and clicking “Restart Challenge”.
image

Hope that helps! We’ll take this as feedback to make the rule a little less strict.

Thanks,
Liz

Hi Liz!

Thanks for your reply.

I downloaded the pic on my pc and uploaded it from there.

Now that I used the link it worked :+1:t2:

Have a nice day!
Paolo