Knowledge Network Updates (Spring '21 Release)

We’re proud to continue updating the Knowledge Network with new and enhanced integrations that help you answer questions about your business on more endpoints than ever.

Unless noted otherwise below, listings on the following endpoints will go live on March 17, 2021.

Global

New: Acompio Publisher
Acompio gives companies the right online tools to communicate their products and services to local consumers. The new integration with Acompio supports name, address, phone number, business description, hours, photos, business logo, and more.

  • Please note: This integration will go live by General Availability on April 14th, 2021.
  • This integration supports locations for listings in France, Germany, and the United Kingdom.

New: nDrive
nDrive is a leading data provider of maps and GPS services. The new integration with nDrive supports name address, phone number, business description, real time updates, hours, photos, business logo, and more.

  • Please note: This integration supports listings for locations in all countries, and will go live by General Availability on April 14th, 2021.

Updated: Central Index
Yext’s integration with Central Index now supports Review Monitoring.

  • Central Index supports listings in Australia, Guernsey, Isle of Man, Jersey, New Zealand, South Africa, United Kingdom, and the United States.

Updated: Facebook

  • New Description Field. Previously, the Description field in your Knowledge Graph synced to the Our Story field on Facebook, which was only available on mobile. Now, the Description field in your Knowledge Graph will sync to a field on Facebook called Additional Information.
  • Year Established Field Removed. Facebook removed the Year Established field from the Facebook UI. Therefore, Yext will no longer sync the Year Established field to Facebook.
  • Facebook Comment Deletion Update. Facebook no longer allows users to delete Facebook comments via API.

Updated: Foursquare
Foursquare has updated how they ingest data and Yext has updated our integration to align with their new public guidelines. Yext’s integration with Foursquare will now be submission-based. Yext listings on Foursquare will now display a “Submitted” status. Additionally, Foursquare analytics and posting will be deprecated.

  • Please note: These changes will go into effect by General Availability on April 14th, 2021.

Updated: Google My Business
Google now allows you to specify additional hours of operation for your business such as delivery, drive-through, and more. For example, if your dine-in hours differ from your takeout hours, you can now specify the distinction on Google. The types of additional hours include:

  • Delivery Hours
  • Takeout Hours
  • Pickup Hours
  • Kitchen Hours
  • Drive-through Hours
  • Brunch Hours
  • Online Service Hours
  • Senior Hours
  • Happy Hours
  • Access Hours

Please note: Hours type availability varies by Yext entity type and Google My Business category. Please reach out to your Yext representative to see which additional hours types are supported for your business.

Austria
NEW: wogibtswas.at Publisher
wogibtswas.at allows users to quickly and easily find the latest offers, brochures, vouchers and other important information such as opening times for businesses in their local area. The new integration with wogibtswas.at supports name, address, phone number, business category, hours, business logo, and more.

  • Please note: This integration is not available to Partner resellers, and will go live by General Availability on April 14th, 2021.
  • This integration supports listings for locations in Austria.

Germany
NEW: barcoo.de Publisher
barcoo.de is an easy-to-use online guide that allows users to see the latest offers, brochures, and opening hours of local businesses. The new integration with barcoo.de supports name, address, phone number, hours, business logo, and more.

  • Please note: This integration is not available to Partner resellers, and will go live by General Availability on April 14th, 2021.
  • This integration supports listings for locations in Germany.

NEW: marktjagd.de Publisher
marktjagd.de is an easy-to-use online guide that allows users to see the latest offers, brochures, and opening hours of local businesses. The new integration with marktjagd.de supports name, address, phone number, business category, hours, business logo, and more.

  • Please note: This integration is not available to Partner resellers, and will go live by General Availability on April 14th, 2021.
  • This integration supports listings for locations in Germany.

NEW: T-Online Branchen Publisher
T-Online Branchen is one of Germany’s biggest online news portals reaching over 179 million visits per month. The new integration with T-Online Branchen supports name, address, phone number, business description, duplicate suppression, review monitoring, review response, hours, photos, and more.

  • Initially, this integration supports listings in the following cities:
    • Bonn, Bremen, Chemnitz, Cologne, Essen, Koel, and Köln.
    • We plan to add support for additional German cities in the near future.

Updated: Das Örtliche
Yext’s integration with Das Örtliche no longer supports Duplicate Suppression.

  • Das Örtliche only supports listings in Germany.

Updated: Finderr
Yext’s integration with Finderr now only supports listings in Germany.

North America (United States & Canada)
New: Carfax Publisher
Carfax helps thousands of car dealers grow their business and instill confidence in their customers by providing them with comprehensive vehicle history reports. The new integration with Carfax supports Review Monitoring and Review Response.

  • Please note: This integration is not available to Partner resellers, and will go live by General Availability on April 14th, 2021.
  • Additionally, this integration only supports mutual customers and will be available to car dealerships in the United States.

Updated: Data Axle Publisher
Infogroup, a leading online data provider in Canada and the United States, rebranded to Data Axle. We will reflect this change in Yext.

  • Please Note: The nature of this integration will not change.