We have multiple multi-language answers experiences that we are setting up, and we have separate query suggestions for each experience. For the Spanish experience, we have had an issue with getting the query suggestion updates to reflect on site. Currently, once we make a query, the query suggestions work fine and show the Spanish prompts. But, the main website search bar is showing the english prompts still. Any thoughts on where the issue could be coming from?
Search Results Link: Buscar
Main Website Link: https://baileys.diageoplatform.com/es-es/
Hi @Davis_Mattson,
Thanks for posting your question in our community! Can you try updating the locale of your Spanish experience to match what is defined your backend? I.e. “es_ES” instead of “es-es”. The search bar on your main site may not be calling a valid Spanish instance of your Answers experience.
Let me know!
Thanks,
Jamie
Hi @Jamie_Kim,
We were able to get the issue resolved with the client. There was an issue with the integration snippet that was used on the customer’s website. Thanks for following up!
Hi @Davis_Mattson,
Glad you were able to get the issue resolved! Let us know if you have any other questions!
Best,
Jamie