Hi All,
I’m working through the Review Generation module assessment. When going to the Reviews tab, I don’t see a sub-tab for ‘Generation’. Manually setting the url as https://sandbox.yext.com/s/2520667/reviews/generation leads to a 500 error. Any idea what could be causing this?
I’m also getting the same error! When I click on the Review Generation link on the Account Settings page it is taking me to https://sandbox.yext.com/s/2520645/account/consumerfeedback
Hi both - thanks for raising these issues, we’ll look into it and report back!
Hi all,
Would you be able to confirm you can navigate to those pages now?
Seems to be working now! Thanks!
Hey Amani & Ginsberg,
I’m still having issues with reviews sending an email review to me with the desired settings. When using the review generation url in the platform as a backup, it hasn’t worked for me.
Hi Khari,
We’re looking into this issue - you should be able to use the review generation URL to submit a review successfully, but we’re investigating why the email isn’t being sent. Will keep you updated!
The first time I tried it, the email didn’t send. I was able to submit a review via the review generation URL, but that didn’t seem to count for the test case. I was able to restart the challenge sandbox environment and send the email though and was then able to complete the assessment.
I am getting the same error. I tried with both the link in the email and the review generation url in the entity and they both gave the 500 error. I had to clear the cache to make the “Reviews” tab appear, but I am not sure if that has anything to do with this problem.
How should I go about solving this issue? I am immobilized until this is solved
Hi Peter,
Thanks for reaching out, and welcome to the Community!
I dug into this and I also encountered the same issue with the 500 error when I tried to access the URL. I escalated this issue to our engineering team, and I will let you know once I hear back and this is resolved so you can complete the challenge!
Hi Peter,
This is resolved now, so you should be able to access the Review Generation link! If anything else comes up, let us know.
