Hi there,
I’m preparing Review trainings for two of my accounts.
When navigating to “Reviews” > “Sentiment” I’m getting a weird display (oversized icon dominating the screen, please see screenshot).
Same behavior for different customer accounts.
Tested with Google Chrome (latest version 88.0.4324.150, x64) on Windows 10 x64.
I have tried again after clearing browser cache and cookies.
Is this a bug?
Thanks
Stefan
Hey @Stefan_Heidbrink,
I just checked in an account, and it appears that this issue has been resolved. Can you confirm that the Sentiment Analysis screen looks good on your end? If it doesn’t, we can investigate further.
Hi @morgan ,
thank you so much for looking into this and getting back to me.
I have just checked with 3 different customer production accounts:
1 looking good (don’t know if the issues existed for this one previously)
2 looking the same as before, i.e. with the monster icon appearing
Common issue for all three accounts: When on “Reviews” > “Sentiment” screen, the drop down menu in the upper right corner does not work - neither when you hover over it nor when you click on it (pls. see screenshot below).
I will send you a PM with the IDs of the accounts I’m testing with.
Thanks
Stefan
Awesome - thanks for the detail. We’ll take a look and get back to you ASAP.
