Hello. Normally, when you attempt to add a category, you type into a text box and a drop down appears with suggested categories. You then select the category you’re looking for. This drop down is failing to function. I get the “keep typing to…” message in the drop down and then sometimes it goes away too as I keep typing. I’ve tried just typing the category in verbatim and hitting enter but no luck. I have cleared my cached and done a hard reload multiple times. Chrome, Windows 10. Is anyone else having this issue? Does anyone have any suggested solutions? I submitted a support ticket last night but haven’t heard back yet and this completely derails our onboarding process. Any suggestions in the meantime are appreciated.
Welcome to the Community! I was able to recreate your issue and agree it seems like a bug. I’ve escalated it to our engineering teams and will let you know when there’s an update. Thanks for bringing this to our attention!
Hi again Seania,
Our engineering team has deployed a fix for this bug and the category suggestions drop down should be working now! I confirmed it works for me. Let me know if it works for you or if you see any other issues. Glad we could resolve it quickly!
Thanks for the quick turnaround, we’re good on this end!