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Q&A Submission | Hitchhikers Platform

Overview

The Q&A Submission API is a Live API which can be used to collect questions directly from your consumer experiences. This endpoint is a Live API, which means it is intended to be exposed on the client-side and has consumer-serving level uptime. You can build a form directly into your consumer experiences, like your Answers or Pages experience, which allows your customers to submit First Party Q&A. You can use this First Party Q&A as a source of feedback on your experiences to provide insight into what questions your customers are unable to find answers to, and optionally publish these Questions (and Answers) by fetching them directly from Yext or creating FAQ entities to be returned in Answers.

Use Cases
  • Build First Party Q&A into your Answers or Pages experiences