Facebook Posting | Yext Hitchhikers Platform

Overview

Customers with a linked Facebook account can post to Facebook through Yext.

Setup

Requirements

In order to create Instagram posts through Yext, you must:

  • Link your Facebook account with Yext
  • Have a listing on Facebook for the relevant location

For steps to link your Facebook account with Yext, visit our How to Link Facebook help article. It may take up to 24 hours after an Instagram account has been connected to a Facebook page to be able to post through Yext.

Video Guidelines

Video Type Limitations Description
Facebook Video
  • Length: 00:03 - 20:00
  • Recommended Ratio: 16:9, 9:16
  • File Type: Mp4 or MOV
  • Video to be diplayed within an post.
    Facebook Reel
  • Length: 00:03 - 1:30
  • Recommended Ratio: 16:9, 9:16
  • File Type: Mp4 or MOV
  • Video to be displayed within an Facebook Reel.

    Video Posting Limitations

    There are a limitations that come with making posts that contain media outside of the Yext platform. If you want to be able to preview video posts within Yext (e.g., in analytics), you will need to create them using the Add a Social Post flow.

    • Unlike image and multi-image posts made on Facebook, we do not monitor (pull in) Facebook video posts made directly on Facebook.

    Facebook-Specific Fields

    Field Description
    Hyperlink Add a hyperlink with preview for text posts only