Next Steps | Yext Hitchhikers Platform

The code base for this guide can be found here .

At this point, you should have a basic Alexa skill that can identify the closest branch to the user and answer FAQs. You could add an appointment scheduler by adding an integration into a scheduling system or push directions to the closest branch to the the user’s device.

All non-branch finder questions are currently being directed to a FAQ vertical. You could build a better experience by building separate verticals for questions about credit cards, loans, checking accounts, etc. You could then set up intents for each in your Alexa Interaction model and do a different vertical search for each.

Happy coding!

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