<% user.full_name %>
<% util.level ? util.level.title : '' %>
Explorer Pioneer Apollo Viking Voyager Pathfinder Orion
Points
<% user.points ? user.points.toLocaleString() : 0 %>
Badges
<% util.badgeCount %>
Streaks
Congratulations You've <% util.newestBadge.isCurriculum ? 'completed' : 'earned' %> the
<% util.newestBadge.title %> <% util.newestBadge.isCurriculum ? 'curriculum' : 'badge' %>!
previous
next
Share to Social Media
Linked In Facebook
Status
<% util.level ? util.level.title : '' %>
<% util.level ? util.level.points : '' %>
<% util.nextLevel ? util.nextLevel.title : '' %>
<% util.nextLevel ? util.nextLevel.points : '' %>
Level up! <% util.levelPointsRemaining %> points to go
Level up! <% util.levelPointsRemaining %> points to go
Badges
Completed Hitchhikers Track Completed Content Track Completed Pages Track Completed Page Builder Track Completed Search Backend Track Completed Search Frontend Theme Track Completed Search UI React Track Completed Solution Templates and the Admin Console Track Completed Technical Skills Track Completed Platform Basics Track Completed Listings Track Completed Reviews Track Completed Industry Overview Track Completed Analytics Track Completed Industry Overview & Product Basics Track Completed Multi-Language Experiences Track Completed Fall '22 Release Highlights Track Completed Spring '23 Release Highlights Track Completed Chat Track Completed Summer '23 Release Highlights Track Completed Fall '23 Release Highlights Track
<% util.expandBadges ? 'Less' : 'More' %>
Playground Accounts
New +
No Playground Accounts
Create Playground +
View Profile
Log Out loading
Mission Complete! 🚀
Congratulations, you’ve completed your first module!

We hope you enjoy exploring the rest of the site. Please don’t forget to leave us feedback - we are constantly looking to improve. Happy Hitchhiking!
Home
Welcome to Hitchhikers! 👋
To learn more about the platform we encourage you to get started by completing the Hitchhikers Program Track and earning your first badge!
Start Here
Close notification
Guide
Set Up Automatic Review Response
Arrow Back
Completed
Introduction
Introduction
completed
Completed 1
Step 1
Set Up Workflow Rules
completed
Completed 2
Step 2
(Optional) Migrate from App to In-Platform
completed
home

Step 1: Set Up Workflow Rules

book
Note
If you are currently using the Automatic Review Response app in your account, skip this step and follow step 2 of this guide to walk through how to migrate from the app to the new, in-platform version of Automatic Review Response.

To set up automatic review response:

  1. Navigate to Inbox > Configuration.
  2. Click “Create Rule” on the top right of the page and fill in the rule fields.
  3. Select “Auto Reply” for the Reply Type.
  4. Give the rule a descriptive name to help you identify it in the future.
  5. Set up your desired criteria.
    • For example, to auto-respond to all reviews without content and a minimum rating of 4-stars, you would create a review label where: ‘Rating’ is greater than or equal to “4” and ‘Review Content’ is empty.
    • You can add any available filters to further specify which reviews you want to automatically respond to. For example, you may limit automatic response to certain entities, entity folders, or the site where the review was pulled from.
  6. Select “Apply only to new reviews”.
  7. Click “Add Asset”. Here you can create new assets or select from existing assets.
    • Note that each rule can only have up to 25 associated review response assets.
    • When selecting from existing assets, you’ll only see text assets with usage Reviews > Review Response selected.
    • When creating new assets from this page, give it a descriptive name and then enter the text you wish to use in review responses. You can add embedded fields by clicking the plus icon in the bottom right.
    • View all assets under Content > Assets. Adding review response assets from this page allows you to add some optional fields, such as which entities to associate the asset with. See the Add a Text Asset help article for step-by-step instructions.
  8. Click Save.

review rating criteria

You’re ready to respond automatically to reviews.

Feedback
<% elem.innerText %>