Step 1: Create your Slack App

In order to be notified on Slack of new reviews in Yext, you will first need to create an app in Slack. You will choose a workspace to apply the app to and then a specific channel where the notifications will be posted.

Note

You will need approval from your Slack Administrator to build this app.

1. If it doesn’t already exist, create the Slack channel where you would like to receive review notifications. It can be private or public.

2. Start the app creation process in Slack here . You may need to log in first if you aren’t already signed in.

3. Click Create New App, select From Scratch, input an app name, and specify which workspace you’d like your review notifications to appear in.

4. Under Add Features and Functionality, click Incoming Webhooks.

5. Turn on the feature using the toggle in the upper right corner.

6. Click Request to Add New Webhook at the bottom of the page. Include a message to your Slack Admin explaining what the webhook will do. For example, “This Webhook will post a Slack message every time we receive a review in Yext.”

7. Once the Admin has approved the new webhook, return to api.slack.com/apps , select your app, and return to Incoming Webhooks under Add Features and Functionality.

8. Click Add New Webhook to Workspace. Select the channel in which you would like to receive the review notifications. Click Allow.

9. Copy the Webhook URL on the bottom of the page and paste it somewhere you can access it later, as you will need it in the next section to upload the publisher plugin.