Introduction | Yext Hitchhikers Platform

Overview

At the end of 2023, the legacy Conversion Tracking metrics are going to be completely removed from the platform. In their place will be a new set of conversion metrics that use a simpler data model and allow users to query for all-time data.

On July 10, 2023 Yext’s primary data center suffered an incident that resulted in the legacy conversion tracking metrics being unable to receive new data. While we keep all historical conversion tracking data, the legacy metrics are limited to a 90-day lookback window, meaning that by October 9, 2023 they will no longer return any data. As a result, we recommend that you update your reporting to use the new conversion metrics.

This guide will walk you through how to update any reports and dashboards in the Yext platform, and the steps that API users need to take to modify Reports API calls to use the new metrics.