Manage "Confirm Sync" Listings | Yext Hitchhikers Platform

What You’ll Learn

In this section, you will learn:

  • What “Confirm Sync” means for listings
  • How to view and take action on “Confirm Sync” listings

“Confirm Sync” and Listings

If a listing is in a “Confirm Sync” state, this means it requires manual approval in order to sync to publishers.

This can happen for a couple of reasons:

  • You may have the automatic “Update Listings” and/or “Create Listings” options disabled in your Listings Configuration settings. This means listings will need to be manually reviewed before being created and/or updated. Check your configuration settings to confirm.
  • Your listing may have a field mismatch (such as Name, Address, etc.) between the entity and the listing on the publisher site.

You can view any listings that land in “Confirm Sync” and address them from the All Listings page.

Review “Confirm Sync” Listings

From the All Listings page, click the Issue filter pill and select Confirm Sync.

Issue dropdown and Confirm Sync option

Click on a listing to view the Listing Details. This will show you the reason for the Confirm Sync state, and what you can do to address it.

Confirm Sync listing details

Keep Learning

For more information on “Confirm Sync” listings, see the Confirm Sync reference.

unit Quiz
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    Why might a listing be in a Confirm Sync state? (Select all that apply)

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