Hi! I have received some questions from a European client related to Answers and GDPR. Do we have more documentation related to this topic? Here were the specific questions:
Can we add a message explaining the data provided during the search won’t be saved or used for commercial purposes?
Do we have more documentation/details on how the data will be used? Is it always anonymous?
Hi @Jordan_Phillips,
You can find more information about Yext’s privacy policies here:
Depending on how you prefer to present and format your client’s own search privacy policies, you can add a consent/cookie banner to your site or integrate a consent management tool. We recommend discussing options with your client’s legal team in order to find the best GDPR-compliant solution for their site!
Let us know if you have any more questions about this!
Thanks,
Jamie