Answers tab is removed on Yext

I’ve been debugging my search experience (https://answers.novapatientcare.com.pagescdn.com) because the locations are not displaying and I found out that the Answers tab is missing on Yext. Can you help me how to add this again. The answers tab is removed automatically, I don’t know what is going on.

Hi Jay,

Apologies you’re not seeing it appear - can you send over your Business ID? It should be the #s in your URL when logged in: https://www.yext.com/s/#####/home

We’ll take a look at what might be going on here.

Thanks!
Alyssa

Business ID: 3686240. I checked it again and it seems its working fine now. Thank you

Hi, its happening again @Alyssa_Hubbard , the Answers tab is removed. How to prevent this from happening again?
Business ID: 3686240

Hi @Jay_Bachinicha,

We can move this conversation offline as you work with @Adam_Lopez from our team on next steps!

Best,
Melissa