Built-In User Groups

This release we are expanding our User Groups functionality. User groups allow you to organize your users for things like Suggestions approvals or identifying types of Users in your account.

The first update is that there are now two types of user groups:

  • Built-in User Groups
  • Custom User Groups.

The second update is that User Group Management now lives in the Account Settings section of your Yext Account.

To access User Groups:

  1. Hover over your name in the top navigation bar and click Account Settings.
  2. Click User Group Management in the sidebar.

Built-in User Groups
Built-in User Groups are defined by Yext, and you have the ability to manage who is in the user groups.


Accounts will have built-in user groups that are defined by Yext, like Yext Administrator.

Custom User Groups
Additionally, you have the option to create Custom User Groups. These user groups are used primarily for approvals. So, you can easily designate which users in the account should be responsible for approving Content Suggestions.

You enter the name of the group, a description, select the maximum number of users that can be added to the group, and add specific users.

With this update we are deprecating the Approval Groups screen in the Knowledge Graph, as that is now managed via the User Group Management in Account Settings.

To learn more about User Groups, visit the Users training module.