I have a health care client who offers flu and other types of vaccines, but they want to blacklist those services when someone makes a covid vaccine related search. Can this be done with query rules?
Hi @Ben_McGinnis, we are facing the same requirement from customer, have you found any good way to realize it?
-YY
Hi @Yukio_Yasutake - you can use a saved filter to select certain entities by query (and therefore enable blacklisting). Have you tried this? @Ben_McGinnis let us know if you found any additional solutions!
Sam
Thank you @Sam_Torres !
Yes, we can use saved filter for enabling blacklisting permanently. However, they want to avoid some entities under a particular queries. Maybe, we can use query rule to hide those entities…
@Yukio_Yasutake that’s exactly what I was thinking! You could just set up additional saved filters to exclude certain entities on a query or keyword phrase basis using RegEx.