Entity Template - Apply Field with Blank Value

Hi there,

When applying entity templates, is there any way to include fields with intentionally blank values in the template so that they will “re-set” a field and remove any existing info? For example, if I include a ‘Promotion’ custom field in an entity template and leave it as a blank value, and then apply it to an entity that already has the ‘Promotion’ custom field populated, the goal would be to have the entity template override that field and set it to a blank value. It does not seem like this is currently possible with the way we manually apply entity templates - when I try to apply a template containing a field with a blank value, it thinks that the empty field should not be included and does not apply any changes.

On another note, could this be done through an ETL? The end goal is to apply these templates through the ETL, so I’m wondering if it would be possible to accomplish this by implementing specific ETL logic?

Thanks!
Rachael

Hi Rachael!

While it is not possible to apply blank values to fields using Templates, it is definitely possible to reset the value of an entity reference field through an ETL.

Our API allows you to reset the value of a custom entity reference field by explicitly setting the value of the desired field to an empty array list in the request body, so it should be possible to set up logic around this in an ETL, without using templates.

Feel free to let me know if you have any additional questions!

Best,
Fed