Hardcoded Prompts not Populating

Hi,

I have created this experience to only showcase Advisor search and have followed instructions in this thread to set the vertical page as the universal page and its been fantastic. The one issue I am running in to is not being able to showcase the hardcoded prompts. Not sure if it has anything to do with hiding the nav bar or not but would love any help here.

Hey Sarah,

Since you’re using a vertical page for the search experience, make sure to use the new vertical prompts feature, rather than the legacy hardcoded prompts feature (which only shows on universal search). Note that vertical prompts only appear when a user starts typing, rather than on click into the search bar.

Hope this helps!

Hi Kristy,

Thanks for a quick response. I made sure to use the vertical prompts feature but was expecting them to appear on click into the search bar, thank you for clarification!