Is there something that must be added to the answers experience config file?
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Hi Nico,
Hours filtering is not currently configurable in the Answers experience. However, you can return a direct answer for Open Status in the UI (i.e. “Closed - Opens at 9:00 AM Thursday”) by utilizing the Hours profile field - see example code below for your Answers configuration file:
"hours":
{
"directAnswer": true
}
Keep an eye on Answers functionality added in the new release posts to the community - we’ll explicitly note when Hours filtering is available!
Best,
Josh