I’m having trouble answering, " Which of the following are ways that Yext helps you optimize for review generation? (Select all that apply)" The only one that looks accurate to me is, “Flexible options to upload contact information,” but even that is worded slightly different than how the module explains the ways to optimize for review generation.
Hi Tanya,
In training we highlight the three following bullets as the way that Yext helps you optimize for Review Generation:
- In-platform first-party generation: The ability to build generation templates in the Yext platform to send review invitations via text or email.
- Flexible options to gather contact information: The ability to import contact information through CSV, API, or pre-built App Directory integrations.
- Publish reviews to your website: Easily push reviews to entity landing pages to drive increased click-through rate, and provide consumers with the feedback they need to make decisions.
I noted that we do have different wording in the training vs. the quiz (gather vs. import) - the idea there was that regardless of how you gather/store information you should easily be able to import that into Yext.
That said, I will review this quiz, as I agree that based on the way the options are presented in the quiz without the additional context it makes it confusing to discern what is correct or what the question is asking. So, I will try to make this clearer for the next Hitchhiker!
Let me know if this helps or if you have any other questions (either on this quiz, or Review Generation in general).
2 Likes